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Privacy Policy

Data Controller

The company responsible for processing your data under this Privacy Policy is:

  • REACCIONA WEB, S.L.
  • Tax ID (NIF): B85434025
  • Address: Av. Josep Tarradellas, 38, 08029 Barcelona (Spain)
  • Email: support@bestselfcareflorida.com
  • Registered in the Mercantile Registry of Madrid, Volume 25858 – Page 71 – Section 8 – Sheet M-466071

At REACCIONA WEB, S.L., we recognize the importance of protecting your personal information and are committed to processing it responsibly and in accordance with data protection laws. This Privacy Policy aims to regulate all aspects related to the processing of data of users who browse or provide their personal data through the various forms available on the website.


Personal Data

Personal data refers to any information that identifies or makes you identifiable. Through the website, in the designated fields, we collect personal data that the user provides, such as: name, surname, email address, phone number, postal address, city, etc., as well as any other data voluntarily provided through social networks where the user is registered. In this case, privacy will depend on the user’s own settings as well as the terms and conditions of the respective social network.

Visiting the website does not require the user to provide personal data. However, if such data is provided, it will be processed lawfully in accordance with the principles and rights established in GDPR (EU) 2016/679 of April 27, 2016 and the Spanish Organic Law 3/2018 of December 5 (LOPDGDD).


Purpose, Duration, and Legal Basis of Processing

The data provided by the user will be processed for the following purposes:

  • To respond to user requests or inquiries made through the contact form on the website. We collect and process personal data to manage and respond to requests, inquiries, or any communication submitted through this form.
  • Data will be retained for the time necessary to fulfill the request and for the legally required period, with a minimum of 3 years.
  • The legal basis is the user’s consent given by accepting this Privacy Policy before submitting the form. The user may withdraw consent at any time.
  • To improve the browsing experience on the website.
  • Data will be retained until the user withdraws consent by deleting cookies and for the legally required period (minimum 3 years).
  • The legal basis is the user’s consent to cookies.
  • To manage social media and send information about our activities and products.
  • Data will be retained until consent is withdrawn and for the legally required period (minimum 3 years).
  • The legal basis is the user’s consent.
  • To manage user registration and participation in the blog comments section.
  • Data will be retained until the user unsubscribes and for the legally required period (minimum 3 years).
  • The legal basis is the user’s consent when subscribing.
  • To send newsletters and communications about REACCIONA WEB, S.L. products and services.
  • Data will be retained until consent is withdrawn and for the legally required period (minimum 3 years).
  • The legal basis is the user’s consent when subscribing to the newsletter.
  • To manage appointment bookings through the website form.
  • Data will be retained as long as necessary to manage the request and for any applicable legal liabilities.
  • The legal basis is the user’s consent.


Data Sharing and International Transfers

Your data will not be shared with third parties except where legally required or with service providers acting as data processors on behalf of the Controller.

Our servers are located in the European Union, and we generally work with providers within the European Economic Area or in countries with an adequate level of protection.

If data must be transferred outside the EU, we will ensure appropriate safeguards through adequacy decisions, standard contractual clauses, binding corporate rules, or other legally approved mechanisms.


Data Updates

To keep personal data up to date, the user must inform us of any changes. Otherwise, we cannot guarantee its accuracy.

The user guarantees that the data provided is truthful, accurate, and up to date and agrees to communicate any changes.


Third-Party Data

If the user provides third-party data, they guarantee that it has been obtained lawfully and that the affected parties have been informed and have given their consent.


Mandatory Nature of Information

Fields marked with an asterisk (*) are mandatory. If not completed or if the Privacy Policy is not accepted, the form cannot be submitted.


User Rights

You have the right to:

  • Access your data
  • Obtain confirmation of processing
  • Request rectification or deletion
  • Request restriction of processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Not be subject to automated decision-making

You may exercise your rights by contacting:

  • Av. Josep Tarradellas, 38 – 08029 Barcelona
  • Email: support@bestselfcareflorida.com

If you believe your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Authority: www.aepd.es


Processing of Minors' Data


By providing data, the user declares they are over 14 years old. Access is prohibited for minors under this age.

If data from minors under 14 is detected, it will be deleted. Parents or guardians may contact REACCIONA WEB, S.L. to block access accounts created fraudulently.


Social Media

Our social media channels (Facebook, Twitter, Instagram, etc.) aim to promote our activities. These platforms store personal data under their own privacy policies.

Users are advised to review the privacy policies and settings of each social network.

The Controller reserves the right to remove unlawful or inappropriate content and to block users who violate rules.


Cookies Policy

A cookie is a small file stored on the user’s device when accessing a website. Cookies allow the website to store and retrieve information about browsing habits and may be used to recognize the user.

Users can disable cookies through browser settings. More information is available in our Cookies Policy.


Last updated: September 30th, 2025